Vietnam Creative Design Manufacturing FAQs

Globe Planters ©Jay Scotts

Our Products

Q: Do you have a guarantee?

A: Vietnam CDM stands by the quality of our fiberglass manufactured planters. Each planter holds a three (3) year warranty from the time of acceptance of the product. We warrant the initial purchaser of our products that they are of quality material and workmanship, and are free of manufacturing defects.

Vietnam CDM, at their sole discretion, will repair, exchange or give credit for the original purchase price of any item proving to be of defective materials or workmanship. Mishandling, misuse, abuse, failure to follow directions for use, unauthorized modifications, neglect, accidents or any other hazard to the product voids the three years warranty.

Q: What planter materials do you offer?

A: After years of research and development, we offer fiberglass planters. This is due to their superior strength to weight ratio, appearance and design flexibility.

Read more about why our fiberglass materials are the best for your customers. 

Q: How long will a fiberglass planter last?

A: As our planters are made from high-quality materials like those used to manufacture other outdoor products such as boats and cars one may expect a long life-span with proper care and maintenance.

Q: Will fiberglass planters hold up well in extremely hot/cold climates?

A: There will be absolutely no problems using fiberglass planters in either very hot climates or very cold climates. In addition, planters will not crack in the winter from freezing temperatures.

Q: What colors and finishes do you offer?

A: All of our planters are sealed with two coats of Gray primer, and finished with two coats of high-grade protective UV paint defending from scuffs or scratches and the color of your choosing. Our customers can choose any RAL or Pantone color at order placement. Simply provide the Code and we’ll do the rest.

Our Services

Q: What services do you offer?

A: We offer our customers the production and delivery of all our standard planter designs found in our catalog. In addition, we also offer a range of custom manufacturing services from OEM to ODM for customers looking to create their own range of planters. 

Our designers and sales consultants are with you every step of the way to ensure you get the manufacturing solutions you need. 

Q: Where do you deliver?

A: With our location in Vietnam, we are poised on the world’s most effective shipping routes. This allows us to ship anywhere in the world 45 days after the drawings and mold process is complete.

Q: Who do you work with? 

A: We work with many different customers and as such our planters can be seen in industries ranging from hospitality to public institutions and housing developments. 

Learn more about who we serve.

Planter Maintenance

Q: Will fiberglass planters bulge?

A: Your planters will not bulge provided they are not misused. Fiberglass planters may only be filled with a lightweight potting soil, not top soil. See planting directions for more information.

Q: Will the color of the planter fade?

A: We use an industrial grade finish, similar to what is used on automobiles, which has been UV tested and specially designed so it may be used outdoors. With proper care and maintenance such as waxing and cleaning the finish will stay beautiful for years to come.

Q: Can fiberglass scratch?

A: The fiberglass finish may become scratched in the same manner that a car or boat fiberglass surface may scratch. While this is not a big concern once your plants are planted, it is important to be careful during transport, so you don’t scrape or move your planter against a rough surface. We do recommend that care is taken to protect the finish of your planters.

Q: How can I repair scratches?

A: There are several ways to correct a scratch on the surface of your planter. The finish on your planters consists of 4 layers. If the top layer is scratched, use a very fine sandpaper to smooth over and remove the scratch. For deeper scratches, a simple touch up paint is needed.

Planting In Fiberglass Planters

Q: Can I plant directly inside of a fiberglass planter?

A: Yes, these planters may be used for direct planting. Alternatively, our planters work great as cachepots to display plants professionally while using original pots. With our wide range of sizes, you are sure to find the planter that fits your needs. 

Q: What type of soil do I need to use in my planters?

A: Like most planters, fiberglass planters need to be filled with potting soil which is more lightweight than regular soil. Do not fill your planters with regular soil, sand or rocks as the weight may damage the fiberglass with time.

Q: What type of plants work best in my planter?

A: There are countless options for plants that will look attractive and work well in your planters. Some plants are not well suited to containers because their aggressive roots will fill all of the available space in the container and then begin to push their way through the container. While you don’t have to worry about this with many plants it is something to keep in mind. 

To ensure success in selecting the proper plants for your container, it would be wise to consult with your plant provider to be sure your plant grows well in the containers and to learn what soils, nutrients, lighting and water are required to keep your plants healthy. Please note, Fiberglass planters may only be filled with a lightweight potting soil, not top soil. See planting directions for more information.

Q: Do I need to empty the container in the winter?

A: It is not necessary to empty the planter in the winter as the material and finish is designed to handle expansion and contraction due to temperature variances.

Drainage Holes

Q: Are there drainage holes in the bottom of the planter?

A: Because our planters may be used indoor or outdoor they do not come pre-drilled with drainage holes. 

We would be happy to drill drainage holes in your planters at the time of your order. Please note that your order should specifically state “the planter item number” and directly below it “DRILL DRAINAGE HOLES”. Planters that are requested with drainage holes or modifications are not eligible for return.

If you choose to open the holes yourself this may be done with a standard drill and drill bit – a 1” spade bit for larger planters and ½” for smaller planters. 

Q: Do holes need to be put in the bottom of my planters?

A: This question depends on several variables. If you are using the planters indoors you do not want drainage holes. If you are using the planters outdoors, as a general rule, you will need drainage holes to allow the water to drain from the bottom.

Are You Ready To Work With Us?

Whether you require bespoke planters tailor-made for your project or just want to get your hands on a supply of our world-class planters, reach out to our team today and let’s create something special!

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